Privacy Policy

Welcome to https://acorninternational.org (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by ACORN International (collectively, “Services”) (“Authorized Customers”).

“Personally Identifiable Information”

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including but not limited to name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information.

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers:

• the name
• email address
• phone number
• address
• social media profile information
• donation history
• membership status
• communication preferences
• demographic information voluntarily provided
• employment information (when applying for positions)
• volunteer interests and availability

What organizations are collecting the information?

In addition to our direct collection of information, our third party service vendors (such as payment processors, email service providers, and analytics services) may collect information on our behalf. These third parties are contractually obligated to use your information only for the purposes for which we hire them and in accordance with this privacy policy.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, to fulfill your requests for products and services, to process donations and membership fees, to send you communications about our campaigns and activities, to improve our services, to conduct research and analysis, to respond to your inquiries, to send newsletters and updates you have requested, and to maintain our relationship with you as a member or supporter.

With whom may the information may be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who are participating in collaborative campaigns or activities, with our affiliated organizations (such as ACORN USA), with service providers who assist us in our operations, and with other organizations when you have given us specific permission to do so. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by ACORN International is securely stored and is not accessible to third parties or employees of ACORN International except for use as indicated above. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

What choices are available to Visitors regarding collection, use and distribution of the information?

Visitors and Authorized Customers may opt out of receiving unsolicited information from us or being contacted by us or our vendors or partners by contacting us at comms@acornusa.org. You may also update your communication preferences, request access to your personal information, or request that we delete your information by contacting us at the same email address.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Cookies help us provide you with a better user experience by allowing us to understand which areas of the site are of interest to our visitors.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. This information helps us provide better service to our users and makes it easier for you to use the website on return visits. You have the ability to accept or decline cookies by modifying your Web browser; however, if you choose to decline cookies, you may not be able to fully experience the interactive features of https://acorninternational.org with the drawback that certain features of website may not function properly without the aid of cookies.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. These service providers include analytics services like Google Analytics, social media platforms, and other third-party tools that help us improve our website functionality and understand how visitors use our site.

How does ACORN International use login information?

ACORN International uses login information, including any login ID and password, to provide access to certain areas of the Site and to protect the confidentiality of your personal information. You are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers?

ACORN International has entered into and will continue to enter into partnerships and other affiliations with a number of vendors and service providers. Such vendors and service providers may have access to certain Personally Identifiable Information on a need-to-know basis for evaluating Authorized Customers for service eligibility, processing transactions, providing customer support, sending communications on our behalf, and performing other services. Our privacy policy does not cover their collection or use of this information.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes regularly and limit employee access to your information on a need-to-know basis.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at comms@acornusa.org or by using the contact information provided on our website.

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting us at comms@acornusa.org. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

Your rights

These are summarized rights that you have under United States data protection law:

Right to access – You may request a copy of personal information we have collected about you.

Right to correct – You may request corrections to inaccurate or incomplete data.

Right to delete – You may request deletion of your personal information, subject to legal limitations.

Right to opt out – You may opt out of certain data uses, such as targeted advertising or the sale of personal information, where applicable.

Right to non-discrimination – We will not treat you differently for exercising your privacy rights.

Children’s Privacy

Our Service does not address “Children”, anyone under the age of 18 years. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us immediately.

If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us at comms@acornusa.org so that we can take appropriate action to remove such information from our systems.

Compliance With Laws

Disclosure of Personally Identifiable Information to comply with the law will only occur when we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Site, or when required by law enforcement authorities.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting the new policy on our website and by sending notice to the email address specified in your account. Changes to this policy will be effective immediately upon posting unless otherwise specified.

Links

https://acorninternational.org contains links to other websites. Please note that when you click on one of these links, you are entering another website for which ACORN International has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

Contact Us

If you have any questions about this Privacy Policy, please contact us at comms@acornusa.org

Last Updated: June 26, 2025